Technical Support Specialist

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Employer: Hamilton Central Europe
Domain:
  • Chemistry - Petrochemistry
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 12.02.2019
    Short company description

    Hamilton Company first started in 1950 in USA and, 10 years later, the company opened a new headquarter in Bonaduz, Switzerland. At this moment, we are over 2,000 employees at sites in Bonaduz, Reno (Nevada), Boston (New England) and in Timișoara (Romania).

    Starting 2013, we perform our activity in Timisoara under the brand Hamilton Central Europe. Since November 2015, we moved to our new home located in Giarmata, Hamilton Street, the main activity being the production of highly precision microliter syringes. Currently, our team includes 180 members, but we are constantly developing and willing to perpetuate the Swiss tradition and professionalism.

    Requirements


    Professional experience & Skills desired to have:

    •For this exciting position you have a University degree in natural sciences (. chemistry, physics);
    •Knowledge of analysis methods and possessing the ability to synthesis of information;
    •You are fluent in English (writing and speaking). Good German skills are an advantage and other language knowledge completes your profile;
    • Good computer skills are a must (Windows, Office, etc.);
    •You are a team player and enjoy interdisciplinary co-operation with other departments (Sales, Order Processing, Product management, R&D, production, etc.);
    •You are sociable, have high communication skills with customers and organize your work self-dependent and target oriented.

    Responsibilities

    Job description:

    •In this position you will be the first contact person for technical support inquiries from customers about our laboratory products;
    •You handle customer complaints;
    •Cooperation with all departments of the organization both internal and external ones if necessary.

    Other info

    What we offer you:

    •Competitive Salary& Benefits;
    •Meal tickets (value:15 ron);
    •The 13th salary;
    •Annual bonus;
    •Medical insurance for you and your family;
    •Transport secured from Timisoara & Dumbravita;
    •Professional Development Opportunities;
    •Gym and Wellness special discount package;
    •Team buildings & events;
    •Flexible schedule & flexible breaks.