Destination Executive &Tour Guide

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Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.04.2019

    Key responsibilities:

    • Deals with requests for assistants and guides for Romania, Bulgaria and Republic of Moldova;
    • Creates new products and itineraries for Romania, Bulgaria and Moldova;
    • Keeps constant communication with Sales Offices in order to increase the business on the destination Romania, Bulgaria and Republic of Moldova;
    • Checks all itineraries for Romania, Bulgaria and Republic of Moldova according to the procedure;
    • Offers guiding services to groups during their tour in Romania, Bulgaria and Republic of Moldova;
    • Maintains a constant communication with Customer Care departments regarding all changes that occur on the road;
    • Takes decisions on the spot to make sure the itinerary is followed;
    • Provides optimum conditions to the tourists in order to avoid any issues during the road;
    • Maintains constant communication with relevant departments about new products that can increase the business for Romania, Bulgaria and Republic of Moldova;
    • Offers support to European Data Support department by checking the itineraries raised in the internal system for Romania, Bulgaria and Republic of Moldova;

     

    • Knowledge & Skills:
    • Familiarization and knowledge of map reading, routing, and itinerary planning;
    • Very good ability to build and maintain relationships with suppliers;
    • Outstanding oral and written communication skills;
    • Excellent organisation skills and ability to prioritise;
    • Ability to work under pressure and meet deadlines;
    • Problem solving skills;
    • Advanced English level;
    • Chinese or Japanese language is a plus;
    • Guide license is a plus;
    • Good working knowledge of MS Office.