Support Engineer

Employer: Deloitte Technology
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.12.2018
    Short company description

    The European Regional Delivery Center, which already employs more than 300 IT consultants, is an investment from Deloitte showing Romania’s strong IT potential and in the company’s overall strategy, in an environment in which technology plays an essential role.

    Requirements

    You have at least 1 year of experience in supporting enterprise applications;
    Experience with enterprise solution support in small in teams;
    Bachelor or Master degree in a technical domain;
    Experience and understanding of ITIL support delivery is considered an advantage;
    Problem solving and critical thinking skills;
    Communication in an structured and knowledgeable manner, demonstrating flexibility in prioritizing and completing tasks;
    You have a hands-on mentality;
    You are flexible, pro-active and a team player;
    Open to work in an international environment and to travel for short international engagements;
    You are fluent in English (spoken/written).

    Responsibilities

    Supporting ECM applications and platforms
    Troubleshoot, analyze complex issues, provide solutions
    Develop and configure change requests, fixes and solution enhancements

    Other info

    Deloitte Consulting's technology professionals help clients identify and solve their most critical information and technological challenges. We provide advisory through end-to-end implementation services as well as outsourcing services and are recognized in the marketplace for capabilities across the spectrum.

    Our Benefits Program contains a comprehensive benefits package to meet both your key, as well as your more complex needs. In this respect, the Benefits Program comprises the below three plans:

    A. Fixed Benefits Plan:

     Annual mandatory medical check-up
     Comprehensive travel insurance
     Two days off per year for medical leave without a medical certificate
     Days off for special personal events, accordingly to the Internal Regulations
     Additional vacation days based on work experience

    B. Flexible Benefits Plan:

    Through this plan, you have the opportunity to use your monthly allowance and choose from a wide range of benefits, those that are relevant to you: medical/dental services for you and/or your family members, access to sports’ clubs, meal tickets, private pension, personal development courses, tourism in Romania, public transportation subscription, gifts, etc.

    C. Special Offers and Discounts.