IT Helpdesk Agent - German

Employer: Bosch Service Solutions SRL
Domain:
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 11.12.2018
    Short company description

    At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

    Make it hapen. Apply now at timisoara.recruitment@ro.bosch.com.

    Requirements

    Qualifications

    • Excellent knowledge (oral and written) of German language;
    • Ability of cross-functional thinking;
    • Customer service and solution-oriented person;  
    • Ability to work under pressure;
    • High degree of self-motivation;  
    • Outstanding communication skills and teamwork capacity;



    Additional Information

    Your future job location offers you:

    Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.

    Responsibilities

    Job Description

    • 1st level IT support for a global team ;
    • Collect, document and handle orders, inquiries, malfunctions and problem; 
    • Handle technical and user-specific questions;  
    • Identify problems, fault analysis and problem solving;
    • Documentation and presentation of new solutions;