IT Helpdesk Agent - German
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At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.
Make it hapen. Apply now at email@example.com.
- Excellent knowledge (oral and written) of German language;
- Ability of cross-functional thinking;
- Customer service and solution-oriented person;
- Ability to work under pressure;
- High degree of self-motivation;
- Outstanding communication skills and teamwork capacity;
Your future job location offers you:
Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.Responsibilities
- 1st level IT support for a global team ;
- Collect, document and handle orders, inquiries, malfunctions and problem;
- Handle technical and user-specific questions;
- Identify problems, fault analysis and problem solving;
- Documentation and presentation of new solutions;