Web Portal Administration

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Employer: Bosch Service Solutions SRL
Domain:
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 06.02.2019
    Short company description

    At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

    Make it hapen. Apply now at timisoara.recruitment@ro.bosch.com.

    Requirements

    Qualifications

    • Is an advantage: working experience in IT field (web por-tals);  
    • Networking knowledge (USB, Ethernet, WiFi, Bluetooth, SPI) of previous experience in technical customer support position;  
    • Proficient in DE and EN (B2-C1);  
    • Smart and structured person;  
    • Persistent in collecting information;  
    • Fast understanding of technical problems; 
    • Problem solving skills;  
    • Self-motivated and ability to work on own initiative in a pressure environment. 



    Additional Information

    Your future job location offers you:

    Flexible benefits and services, medical services, employee discounts, various sports and health opportunities.

    Responsibilities

    Job Description

    •  Answering inquiries of end-users by clarifying requested information;
    • Resolves incidents by clarifying issues;
    •  researching and exploring answers and alternative solution;  
    •  New creation of needed User-Accounts;  
    •  Allocation of required application permissions; 
    • New creation of supplier number( or DUNS number); 
    • Numbers for working on customer portals;  
    • Ensuring Implementation of 4- eyes principle when assigning critical authorizations( Approval by supervisor of the new user );  
    •  Necessary password reset on customer portals;  
    • Support the user with general questions and problems related to customer portals;  
    • Support the user with general questions and problems related to customer portals;  
    • Regular cleanup of user permissions and- accounts;