Customer Service Assistant with Italian-HBT
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Employer: | Honeywell |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 04.01.2019 |
Remote work: | On-site |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Requirements
• Italian advanced level;
• English advanced level;
• Previous experience in Product Support is preferable;
• Detailed oriented;
• Very good communication skills,
• Good organizer, team work, multitasking;
• Creates annual work orders for engineers as per their managers’ requests;
• Daily cleanup of customer data in the Honeywell Databases;
• Works to support or build up monthly engineers schedule;
• Creates and sends preventive maintenance work orders, according to requests received from engineers or Service Leaders;
• Follows up on work orders in order to get the issue fixed;
• Identifies constantly the opportunities of improvement for own activity and
department’s activities.
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