Training Analyst – GTS France

Angajator: Societe Generale European Business Services (SG EBS)
Domeniu:
  • Resurse Umane - Psihologie
  • Secretariat - Administrativ
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 10.12.2018

    Your Mission:

    The post holder manages the MyLearning application, ensuring the distribution of training courses within the Société Générale perimeter, providing quality services for clients in accordance with the standards and working procedures specific to the activity being carried out.

    Your Role in a Nutshell:

    • Manage the distribution of face-to-face training;
    • Handles all requests received through ticketing system according to SLA agreed;
    • Provides support required to set up the training plan sent by the Training Lead;
    • Collects and centralizes training needs, provides support for validation;
    • Schedules training sessions for existing courses in collaboration with TL / RF;
    • Ensures good communication between all the training actors involved in the training sessions;
    • Plans the logistical aspects of training sessions (trainers, training rooms, other logistical needs);
    • Responds to questions about organizing training sessions (Level 2);
    • Enrolls employees to training sessions/eLearning campaigns according to the working procedures and within the terms agreed in the SLA;
    • Manage training sessions initiated in "push" or "pull" mode;
    • Creates and delivers training attendance lists for training sessions;
    • Fills-in the presence in the MyLearning application after receiving the attendance sheets;
    • Creates and delivers reports according to the working procedure, specific to the activity they carry out;
    • Identify opportunities for improving your performance and process, training systems and tools;

    A little about You:

    • Bachelor degree;
    • Advanced MS Office knowledge (especially Excel);
    • A good knowledge of the MyLearning application or similar Learning Management System;
    • Foreign languages: French C1, English B2;

    We also value:

    • Excellent communication skills;
    • Detail oriented and flexible;
    • Dynamic and motivated;
    • Ability to analyze and synthesize information;

    Besides a career what else we offer:

    • Yearly bonus per company policy;
    • Competitive remuneration based on qualifications and seniority;
    • Medical services and life insurance;
    • Private pension contribution;
    • Continuous training and development programs (ACCA Certification, foreign language courses);