Infrastructure Sector Supervisor

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

• Bachelor’s Degree in Computer Science or related field
• Good leadership, team mediation and negotiation skills
• Flexible and able to work in high stress situations;
• Communicative and diplomatic;
• Excellent networking skills.
• Customer service orientated;
• Team player, open minded, initiative driven.
• Fluency in English
• 5+ years experience in a multi-national, multi-site company, in a coordination or execution position in telecommunications or Wintel infrastructure (server management field, mail, etc.) administration areas.
• 3+ years experience in managing and maintaining a complex infrastructure of Active directory, Exchange servers, DNS, WSUS, SCOM, SCCM, Terminal Server, Distributing Software, Antivirus and Security Software.
• Proven proficiency with Windows Server 2003, 2008, 2012 and 8.1 Workstation and other Microsoft applications; (Active Directory, DNS, File & Print Server)
• 4 + years of experience in architecture, administration, troubleshooting and design technological solutions in a TCP / IP LAN / WAN
• Excellent troubleshooting, analytical, and problem solving skills;

• Provides assistance, guidance and management for the employees in the sector to ensure a professional level of the sector’s activity.
• Manages human resources in the sector, including performance evaluation, training requirements, work allocation and problem solving in order to achieve the objectives of the sector in an effective and efficient manner.
• Ensures that the Sector provides daily operations and support for the bank’s Wintel infrastructure and related telecommunication infrastructure for best availability and performance.
• Works in close cooperation with internal and external resources for the maintenance of hardware and software under the sector’s responsibility.
• Acts as a single point of contact for all technical matters related to the hardware and software under the sector’s responsibility, for both internal and external personnel.
• Ensure permanent monitoring as well as identification and smooth remediation of any faults on Wintel hardware platform, related software applications (operating systems, email, computer security systems, etc.), storage devices and telecommunications infrastructure, to ensure operational availability.
• Responsible for implementing security systems and access control mechanisms on all networks and Bank’s devices, in accordance with best practice recommendations.
• Responsible for assessing risks and hazards to which the information systems are prone and minimize their impact.
• Plans, deploys and supports the disaster recovery and business continuity infrastructure of the bank and assists in related testing activities.
• Responsible for upgrading, improvement, maintenance, availability and efficiency of technical functionality of the devices and software under the responsibility of the Sector.
• Prepares internal instructions and documentation, as needed, in order to ensure proper operations of the hardware and software under sector’s responsibility.