SERVICENOW DEVELOPER

Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.

Its activities are divided into four practices: Leadership & Advocacy, Technology, Digital Marketing & Experience, Total Talent Management. A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.

From its headquarters in Geneva, Switzerland, Mantu relies on a community of 11,500 talented people in more than 60 countries on 5 continents and has a turnover of 1 billion euros.

Our values are our guiding principles that steer everything we do; from the way we work with our clients and partners to how we interact with our teammates and candidates. The Mantu values – Pioneer Spirit, Care, Trust, Performance, and Independence as a cornerstone – are equally important and reflect our purpose: we are in business to build the next generation of sustainable pioneers.

Requirements

• Bachelor Degree - technical university or equivalent;
• Experience working as aServiceNow developer of at least 2 years;
• Previous experience with JavaScript development, database management;
• ITIL Certification Foundation or experience with ITIL Framework (good to have);
• Relevant exposure to ITSM application development;
• Fluency in English.

Responsibilities

The main responsibilities for the Service Now Consultant would be:
• Being part of Service Now consulting team to deliver EMEA projects;
• Developing new modules and business flows in ServiceNow Application;
• Maintenance, testing and bug fixing in ServiceNow modules;
• Adapting existing ServiceNow modules and business flows to changing customers’ business needs;
• Writing of documentation and procedures and documenting the changes;
• Reporting on progress, issues and problems to the supervisor;
• Providing lessons learned and giving suggestions to optimize the work processes.