Training Administrator

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Employer: Finastra
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 05.02.2019
    Short company description

    Formed in 2017 by the combination of Misys and D+H, Finastra builds and deploys innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or location—from global financial institutions to community banks and credit unions.


    This role holder is responsible for the daily operation of the Academy training department for Finastra and must work with both Internal and external stakeholders. This role does not have any direct or indirect line management responsibility or budget responsibility.


    Job Description
    To be the first point of contact for Training inquiries and to provide the Academy Learning & Development (L&D) teams with effective and timely administrative support through:

    Co-ordinate, schedule, resource, track, organize logistics and maintain reports on all Academy training courses and related collateral.
    Provide Training proposals based upon the customer/partner demand and maintain all the related training agreements
    Management of training content to the Litmos Learning Management System (LMS)
    Co-ordinating the annual review and update of training content.
    Daily operation of the training department,
    Collation, processing and reporting for all training session feedback forms
    Provide feedback to programme owners and vendors on potential improvements to be implemented

    Reporting to the Academy Delivery Manager, the Academy Training Administrator is a skilled employee. The administrator has to be an expert in communicating with employees and needs to be extremely socially adept as employees have many issues with training nominations and registrations. These tasks require the ability to work with and convey information to a variety of people including department managers, training department administrators, training materials developers and attendee stakeholders.

    Training Administrative Support

    Provide effective administrative support to the Academy L&D teams, their respective management, and director in terms of the scheduling and proposal generation

    Create and maintain the Academy training activity records both manual and within the Litmos training database system, ensuring information is accurate and up-to-date and producing reports including but not limited to, reports detailing customer, partner and employee training schedules and attendance statistics as required

    Assist the Academy L&D teams with the training plan and the overall function as required, including periodic reporting on training metrics

    Produce and distribute course joining instructions and evaluation forms for all internal and external course delegates as required

    Collation, processing and reporting for all training session feedback forms

    Learning Management System (LMS) management, maintenance and support for Academy content

    Administers training nominations,

    Administers training registration and

    Administers training logistics

    Co-ordinated with Litmos HR owners to solves issues and problems

    Co-ordinating the creation/ upload of training content in the LMS

    Co-ordinating the annual review and update of training content in the LMS

    General Administration

    Communication with internal and external vendors,

    Registering employees for training sessions – where appropriate

    General Logistical preparation for training

    Research and source external training as directed and source professional venues for training

    Maintain stationery and training material stock levels for the Academy L&D teams, submitting orders and checking deliveries as necessary

    Recommend changes to systems and procedures to improve the efficiency of the department

    Attend departmental and external meetings when required

    Any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the line manager or Head of Department (HoD).