Training Administrator
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Employer: | Finastra |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 05.02.2019 |
Remote work: | On-site |
We’re an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses.
RequirementsThis role holder is responsible for the daily operation of the Academy training department for Finastra and must work with both Internal and external stakeholders. This role does not have any direct or indirect line management responsibility or budget responsibility.
Responsibilities
Job Description
To be the first point of contact for Training inquiries and to provide the Academy Learning & Development (L&D) teams with effective and timely administrative support through:
Co-ordinate, schedule, resource, track, organize logistics and maintain reports on all Academy training courses and related collateral.
Provide Training proposals based upon the customer/partner demand and maintain all the related training agreements
Management of training content to the Litmos Learning Management System (LMS)
Co-ordinating the annual review and update of training content.
Daily operation of the training department,
Collation, processing and reporting for all training session feedback forms
Provide feedback to programme owners and vendors on potential improvements to be implemented
Reporting to the Academy Delivery Manager, the Academy Training Administrator is a skilled employee. The administrator has to be an expert in communicating with employees and needs to be extremely socially adept as employees have many issues with training nominations and registrations. These tasks require the ability to work with and convey information to a variety of people including department managers, training department administrators, training materials developers and attendee stakeholders.
Training Administrative Support
Provide effective administrative support to the Academy L&D teams, their respective management, and director in terms of the scheduling and proposal generation
Create and maintain the Academy training activity records both manual and within the Litmos training database system, ensuring information is accurate and up-to-date and producing reports including but not limited to, reports detailing customer, partner and employee training schedules and attendance statistics as required
Assist the Academy L&D teams with the training plan and the overall function as required, including periodic reporting on training metrics
Produce and distribute course joining instructions and evaluation forms for all internal and external course delegates as required
Collation, processing and reporting for all training session feedback forms
Learning Management System (LMS) management, maintenance and support for Academy content
Administers training nominations,
Administers training registration and
Administers training logistics
Co-ordinated with Litmos HR owners to solves issues and problems
Co-ordinating the creation/ upload of training content in the LMS
Co-ordinating the annual review and update of training content in the LMS
General Administration
Communication with internal and external vendors,
Registering employees for training sessions – where appropriate
General Logistical preparation for training
Research and source external training as directed and source professional venues for training
Maintain stationery and training material stock levels for the Academy L&D teams, submitting orders and checking deliveries as necessary
Recommend changes to systems and procedures to improve the efficiency of the department
Attend departmental and external meetings when required
Any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the line manager or Head of Department (HoD).
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