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Customer Support Specialist with German - Brasov
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Employer: | Computer Generated Solutions Romania |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 26.12.2018 |
Remote work: | On-site |
Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.
#FriendsWorkingTogether
We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it. Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.
- Are you proficient in German?
- Do you have medium English skills?
- Do you have some experience with hardware and software issues?
- Are you able to work independently and efficiently meet deadlines?
Then join our team, we are glad to welcome you!
- Help the customers: provide client support and technical issue resolution via phone and e-mail
- Providing help for installing and configuring computer hardware operating systems and applications;
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- Provide support, including procedural documentation;
- Respond within agreed time limits to call-outs;
- Work continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritize and manage many open cases at one time;
- Establish a good working relationship with customers and other professionals
We offer:
Professional Training
Because we believe in lifelong learning and professional development we offer:
• One month start-up training;
• E-courses for keeping up with the novelty factor in our jobs;
• Subscription to an online library that will provide reading material for your areas of interest.
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