Back Office Representative with German - Bucharest
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Employer: | Computer Generated Solutions Romania |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 26.12.2018 |
Remote work: | On-site |
Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.
#FriendsWorkingTogether
Available to work day and afternoon shift
- Customer focus and fluent German speaking and comprehension skills.
- Must be able to communicate to customers in
a professional manner and convey issues preventing order process effectively
- Basic typing skills and keyboard control
functions to enhance data entry productivity
- Provides a variety of customer services through chat and email
- Resolves customer questions, complaints and requests.
- Will have to outbound call customers in certain scenarios to resolve pending order issues
- Attention to detail
- Emphasis on quality and strive towards zero defects within target productivity goals
We offer:
Professional Training
Because we believe in lifelong learning and professional development we offer:
• One month start-up training;
• E-courses for keeping up with the novelty factor in our jobs;
• Subscription to an online library that will provide reading material for your areas of interest.
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