BUSINESS PROCESS OWNER- IT SYSTEMS
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RIAN&Partners is a new, fresh concept in the recruitment and selection process of personnel, personnel training & organizational development.
RIAN&Partners combines, in an intelligent and friendly manner, over 30 years of our partners’ previous experience in the HR management for the industrial environment with passion and determination – patterns engraved to every assigned project.
Integrity and high professional ethics are the core values we believe in, values that have settled their home at RIAN&Partners. Moreover, we believe wholeheartedly in optimism, flexibility and ‘’out of the box’’ solutions. That’s who we are!
•French and English- advanced level;
•MS Office proficiency (Excel and Access): manipulating data, database queries, VBA and SQL;
•BI experience is a plus (Business Objects; Google Analytics);
•Responsible and autonomous, adaptable, curious and attentive person, capable of analyzing complex situations;
•Experience in project management- is a plus
•Knowledge of the agile methodology is a plus.
•In charge of 2 internal systems used worldwide in the After-Sales entities;
•Plays the role of intermediary between the Business users of the applications and the IT department;
•In charge of developing and adding new functionalities to the systems;
•Ensures the permanent contact with both key users and developers, managing and planning evolution, and ensuring the good functioning of their application;
•Ensures the smooth running of flows between the applications and other connected systems;
•Creates gap analyses between the existing functionalities and the needs of key users;
•Writes user stories to be transferred to the development teams;
•Manages the communication and trains the new functionalities to all users;
•Manages the access rights and user incidents.