AR Credit Officer with English and Hungarian
Founded in 1898, The Goodyear Tire & Rubber Company manufactures its products in 48 facilities in 21 countries, and has one of the most recognizable brand names in the world. Its global headquarters is in Akron, Ohio, USA.
In Romania, Goodyear Dunlop is present since 1999 and it is represented by two different legal entities, Goodyear Dunlop Tires (Sales Office) and Goodyear Dunlop Tires Operations.
Goodyear Dunlop Tires Operations Romania is the Global Business Services Center of Goodyear Dunlop EMEA. The GBS Center in Bucharest started back in July 2011. The core mission of the Center has always been to provide internal customer satisfaction with the shared responsibility of delivery - Driving performance as ONE TEAM.
Bachelor’s/College Degree in Accountancy;
1 to 2 years’ experience as a AR Credit Officer in business to business collections environment;
SAP AR experience;
Account Reconciliation and Complex Customer Payment Allocation;
Stop Credit and Terms - Exposure Management;
Exposure to OTC / OTR Processes, Dunning and Debt Recovery Processes, Solvency and Risk.
Knowledge & Skills:
Accurate numeracy skills, Debt Analyst skills and understanding of Credit Management Life-cycle;
Good knowledge of Collateral and Security tools;
Intermediate computer literacy skills. Intermediate background in SAP and basic Excel skills a plus;
Strong negotiation and influencing skills;
English and Hungarian - verbal and written communication at a professional level;
Good problem solving and time management capabilities;
Strong Service Ethic.
Develop and maintain good relationships with local Baltic sales team and Baltic customers;
Proactively contact Baltic customers regarding past dues to collect cash to obtain DSO targets (main focus during end of Q3 and Q4);
Provide input to local Credit team regarding credit limits in accordance with Credit Mgmt Policy;
Handle credit block and keep customer/sales updated in a timely manner;
Obtain and/or follow up on payment plans and bankruptcies;
Proactively monitor customers’ financial health taking appropriate actions to prevent credit issues (e.g. bank guarantees, pre payments);
Proactively drive collection activities and monitor status in coordination with the Credit Team Lead and Local (Baltic) Sales team;
Control past due, refinanced and suspense accounts;
Keep Sales and Credit Team Lead informed about credit issues in Baltics;
Final control and release of credit notes related to master data issues (pricing, payment terms and discounts) as well as manual order changes regarding payment terms, free of charge tires, short deliveries etc.;
Actively review customer accounts so that open items (both credit and debet amounts) are settled on timely manner in agreement with customers so that we avoid write off for old open items;
Process refund payments of credit amounts to customers when needed;
Provide invoice copies and account statements to customers. (both based on customer requests and also actively as reminder/information to customers);
Collaborate with GBS Accounting team contact to secure that customer payments are correctly posted towards correct customer accounts and correct invoices.