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Accounts Receivable Team Leader with German
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Employer: | TotalEnergies Global Services Bucharest |
Domain: |
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Job type: | full-time |
Job level: | Manager |
Location: |
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Updated at: | 04.02.2019 |
Remote work: | On-site |
TotalEnergies is a broad energy company that produces and markets fuels, natural gas and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.
TotalEnergies Global Services Bucharest, the Shared Service Center in Bucharest within TotalEnergies delivers services for 3 main accounting processes (P2P, O2C, R2R) to TotalEnergies affiliates across 3 business lines (Exploration and Production, Refining and Chemicals, Marketing and Services) in more than 50 countries spread over 2 continents.
Curious what is at the junction of language skills, finance & accounting knowledge and an analytical mind?
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• Responsible for communicating and clarifying to the team the affiliates needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance;
• Set clear team goals, delegate tasks and set deadlines;
• Ensures balanced workforce planning and workload allocation;
• Oversee day-to-day operation, monitor team performance and report on metrics - SLAs agreed with the internal customer and achievement of corresponding KPIs for self and managed team;
• Intervene when necessary to aid the group in resolving issues;
• Ensuring and controlling quality of service delivery to the clients by mentoring, coaching, guiding and developing team members;
• Ensures team’s SLA, KPI and Service Quality commitments to affiliates are met
• Accountable for creating an environment oriented to trust, open communication and responsibility
• University Degree in Economic Studies or related fields
• Minimum 3 years experience in Finance and Accounting department and 1 year experience in people management
• Previous experience in BPO or SSC companies
• Solid PC skills: Technically Proficient in SAP, Microsoft Office applications
• English & German proficiency is compulsory
• Very good communication skill and interpersonal abilities, good organization skills, ability to prioritize and manage workload
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