Technical Support B2B for IT field with GERMAN advanced

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Germana avansat C1-C2
Engleza mediu B1-B2
Pasiune pentru tehnologie, abilitati tehnice, abilitati de gestionare clienti

Preia apeluri/ raspunde la e-mailuri (in limba germana)
Trateaza sesizarile facute de clienti (troubleshoot)
Analizeaza ticketele venite din partea clientilor prin sistemul folosit de companie.
Decide cand este cazul sa escaladeze problema la un Pod Escalation Engineer

Se ofera pachet salarial competitiv si numeroase beneficii extra-salariale.

Atat pentru programul part time cat si pentru cel full-time, primele 3-4 saptamani de la angajare are loc un TRAINING TEHNIC FULL TIME (8h / zi) in intervalul 9:00-17:30.

Pentru program part-time, dupa terminarea trainingului se va trece pe programul agreat.