Junior Financial Customer Service Analyst

About 2Checkout

2Checkout (now Verifone) is the leading all-in-one monetization platform for global businesses built to help clients drive sales growth across channels and increase market share by simplifying the complexities of modern commerce. 2Checkout’s digital services, including global payments, subscription billing, merchandising, taxes, compliance, and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.

In August 2020, 2Checkout was acquired by Verifone, the leading global provider of payment and commerce solutions. Both companies share the same vision: to simplify modern commerce and facilitate frictionless experiences, enabling companies to optimize their business performance.

2Checkout will continue its journey as Verifone, having even greater financial strength, scalability, resources, relationships, and market potential.

About Verifone

Verifone is transforming everyday transactions into opportunities for connected commerce. Verifone is connecting payment devices to the cloud, merging the online and in-store shopping experience and creating the next generation of digital engagement between merchants and consumers.

Built on a 30-year history of uncompromised security with approximately 29 million devices and terminals deployed worldwide. Verifone’s team is known as trusted experts who work with clients and partners, helping to solve their most complex payments challenges.  Verifone has clients and partners in more than 150 countries, including the world’s best-known retail brands, financial institutions, and payment providers.

Verifone revolutionizes commerce. Simply. Everywhere.

***

As part of the new journey, 2Checkout (now Verifone) is growing the talented tech team in Bucharest where it will create an R&D excellence center.

Almost 100 jobs will be open in the following months to work on top-notch payments like: integrating alternative payment methods, payments authentication, mobile POS application, payment gateway solutions, android platform for payment devices and others.

The new colleagues will have the opportunity to work with state-of-the-art technologies for solutions used in more than 150 markets in which Verifone operates. They will also contribute to the development of ultra-innovative payment solutions and integrated ecosystems used in all global sales channels, both online and offline, many of which do not currently exist in Romania. This is a collaborative and fast paced work environment, where people work with real time problems, that make a big impact in the industry.

• + 1 year of experience in customer service or finance
• Great customer service attitude with ability to prioritize and meet deadlines
• English proficiency is a mandatory
• Strong computer skills and good command of Excel
• Details oriented and with a proactive attitude
• Bachelor’s degree in Accounting or Finance is a plus

• Respond to our clients requests and inquiries via e-mail in English during regular business hours
• Manage requests related to the payment process (invoices, expenses, various reports)
• Gather, track information and troubleshoot client inquiries based upon company service level standards
• Follow standard policies and procedures for resolving problems and responding to customers in a timely manner
• Recognize consistent problem areas and report them to higher level for action

Why you’ll love working with us:

• Opportunity to grow your career in finance within the company
• Attractive compensation package with annual performance bonus
• International work environment in an exciting growth phase
• Flexible business hours and work from home
• Flexible benefits package to spend on meal tickets, public transportation or gym subscription, private pension, shopping vouchers etc.
• Fruits in the office, best coffee every day and great team events.


2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates.

Our products are proudly used by HP Software, Kaspersky Lab, Bitdefender and 17 000 other clients globally. Our ambitious team is building a successful product, tremendously recognized by 50+ international industry awards.
At 2Checkout we believe that success is achieved by teams that work hard, think smart, and dream big. As part of our team you’ll work in a friendly and fast-paced environment, where ideas are encouraged and people are passionate about their work. Working at 2Checkout is an exciting challenge that grows your career while having lots of fun.