ITSM Monitoring Tools Administrator (AG)

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Angajator: SmartRecruting
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 21.01.2019
    Scurta descriere a companiei

    A Headhunting company specialized on finding and delivering excellent candidates for technical positions – mainly IT and management! 
    Customized services to our exclusive clients by use of a collaborative approach to understand the company culture in order to provide candidates that share same business values and personal behavior to increase the hiring success rate.
    9 specialized IT recruiters located in Bucharest, Iasi and Cluj.
    We are focus on details to increase efficiency, saving clients and candidates time providing Quality not Quantity!


    • Good knowledge of application layer protocols (SNMP, HTTP, SMTP, DNS, DHCP)
    • Experience with network troubleshooting and monitoring tools (Solarwinds);
    • Knowledge of Syslog protocol
    • Knowledge of Wireless protocols, standards and security;
    • Voice Communications exp. (VoIP) Cisco Voice a big plus;
    • Experience with Microsoft technologies (Windows 7)
    • Basic understanding of Security Technologies: IPSec, UTM, DDos, etc.
    • Basic knowledge of Virtualization tools (VMware)
    • Basic knowledge of Unix/Linux
    • Knowledge of C, Python, shell script, Perl is a Plus
    • Bachelor's degree in Information Technology, Computer Science or equivalent.
    • English is a must – excellent written and verbal communication skills


    • Supporting and Maintaining monitoring tools like IBM Tivoli, Solarwinds.
    • Troubleshooting endpoints/Agents
    • Adding new servers to monitoring environment
    • Removing Decommission servers from monitoring Adding/Removing users
    • Configuring new endpoints/Agents
    • Changing threshold in KPIs as requested
    • Auto ticketing and alert mapping
    • Provide operational support for Tivoli services on a 24x7 rotation/on-call basis.
    • Provide support for the delivery to production of infrastructure projects, operational projects and application development projects, ensuring suitable ongoing support and maintenance.
    • Develop and document processes, detailing many functions and accountabilities..
    • Experience using UNIX scripting commands such as ksh and perl.
    • Innovative mindset with a proven problem solving skills.
    • Adequate Knowledge of UNIX/LINUX/Windows Platforms and proven fundamentals