Dutch Billing Analyst

Job Summary & Role:

The Billing Analyst should ensure that all client master data is registered input  and maintained in the various ADP systems in an accurate and timely manner and responds to all internal and external queries.  The Billing Analyst is also responsible for preparing and running bill runs for all products, whilst ensuring for the correct accuracy and completeness. 

As the team consists of 7 Billing Analysts who report into a team leader, some of the activities will be done on a rotational basis. Besides Romania, some of the Billing Analysts are also located in The Netherlands, Rotterdam and India, Pune.

Responsibilities:

• Set up new client data in the relevant billing systems & make relevant calls to clients
• Carry out detailed checks of new client data which have been set up in the system
• Prepare and execute bill runs for various ADP products on a timely basis
• Complete all control checklists for relevant bill runs
• Ensure all timelines on the monthly checklist are achieved or exceeded
• Respond to clients and internal business associates on the Siebel system and shared Billing e-mail inbox, which are in line with agreed timescales and performance metrics
• Assist the team leader with projects and ad hoc requests
• Update process documentation on a monthly basis with any changes
• Escalate periodically concerns or difficulties to the team leader
• Support other team members
• Ensure the telephone is answered promptly and professionally

• Good communication skills in English, Dutch is a benefit
• Minimum 3-5 years of relevant work experience
• Must be able to self-check work and have a strong sense of accuracy
• Flexible and supportive team member
• Clear communicator
• Time management – strong ability to prioritise and meet deadlines
• Problem solving
• Results orientated
• Well organized
• Ideally able to identify areas to improve efficiency, accuracy and propose and implement relevant changes

• Experience with Microsoft Word and Excel
• Billing experience
• Oracle experience, modules OM and AR (R12)