(G)TAC Core Network Engineer
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Huawei is a global leader of ICT solutions, whose vision is to enrich life through communication.
Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers.
Among our customers are 45 of the world's top 50 telecom operators and one third of the world’s population uses Huawei technologies. Huawei is active in more than 170 countries and has over 150,000 employees of which more than 70,000 are engaged in research and development (R&D).
We are diverse, and we embrace it. With us you have the opportunity to work in a dynamic, multinational environment with more than 150 nationalities worldwide. We seek and reward talent.
Join us for Building a Better Connected World!
Bachelor's Degree in Telecommunications or Computer Science;
•Familiarity with GSM/CDMA/WCDMA/LTE related principle and protocol;
•Experience in CS (VoLTE/MSC/HSS), PS(PCRF/EPC), IMS, or NFV network design and maintenance;
•Experience with Huawei Core Network products is considered a big advantage;
•Previous experience in NOC environment is considered be a plus;
•Excellent communication skill and team player;
•Fluent Romanian and English communication skills;
•Availability of international travel or scheduled night activities;
•Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.
•Troubleshoot hardware or software problems, identify root cause and provide an effective solution within contractual SLA time;
•Identify customers concerns and critical problems based on customer interaction;
•Performing network upgrades/ updates in accordance with the Change Management process;
•Provide detailed information on how to set up, configure or upgrade Core products and their features;
•Use trouble ticketing system for tracking customer interactions and fault analysis;