Hr Contact Center Analyst with Dutch

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

•Bachelor degree;

•Fluency in English and Dutch;

•Good client handling skills;

•Good communication skills, both written and oral;

•Excellent problem solving and analysis skills;

•Self motivated, positive attitude and approach;

•Professional approach and comfortable dealing with clients.

•Data entry into the various Human Resource systems and tracking tools;

•Communicates with employees to request corrective or additional data and confirm receipt of requests for processing;

•Analyses output reports to ensure data has been processed accurately, addresses errors with employees and initiates corrective action;

•Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities;

•Researches and resolves data entry, discrepancies

We offer:
-Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
- Opportunity to practice Dutch with native speakers;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
- Relocation package for candidates from other cities/ countries(if applicable)