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The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.
Key responsibilities and tasks:
Facilitate bid process by qualifying RFP's, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company's CRM tool updated with delivered bids.
Work with Account Directors and Sales Director to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
Skills and requirements:
Excellent English language skills (speaking and writing)
Bachelor's degree or higher (marketing and market research related fields is desirable) or 1+ years work experience in business environment.
Good knowledge of Microsoft Office Word, Excel, and PowerPoint.
Strong customer focus (previous experience in customer service is desirable)