Credit & Collections Administrator

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Employer: PTC
  • Accounting - Finance
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 27.11.2018
    Short company description

    PTC (NASDAQ: PTC) has the most robust Internet of Things technology in the world. In 1986 we revolutionized digital 3D design. Now our leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way companies create, operate, and service products. With PTC technology, global manufacturers and an ecosystem of partners and developers can capitalize on the promise of the IoT today and drive the future of innovation. We are headquartered in Needham, MA.


    o Associate’s or Bachelor’s Degree, in Finance, Accounting, or business-related field
    o 2-4 plus years’ experience in commercial credit and collections
    o Possesses a strong work ethic and can work in a fast-paced environment with an emphasis on accuracy and attention to detail.
    o Excellent organizational and time management skills.
    o Experience utilizing Microsoft Office Suite, intermediate level skills with Excel preferred.
    o Experience with Oracle or equivalent ERP system preferred.
    o Prior project management experience preferred.
    o Fluent in English is mandatory, other languages – a plus.


    Your Team:

    o You will be part of a team of Finance professionals who are responsible for the management and control of the AR asset for PTC, and who have the ability to drive PTC’s cash flow and balance sheet metrics.

    Your Impact:

    o In this role, you will help mitigate credit risk related to Accounts Receivable (AR) by performing detailed analysis and interpretation of a customer’s financial position, enabling PTC to make well-informed credit decisions.

    Your Day-To-Day:

    o Critical role in the Quote to Cash process
    o Frequent interaction with customers, Operations and other PTC teams
    o Problem solving skills translate into faster payments
    o Follow-up on past due AR to maximize cash flow while minimizing bad debt in accordance to established policies and procedures.
    o Reach monthly, quarterly and fiscal year-end collection targets to achieve assigned KPI’s.
    o Interact with internal and external customers to resolve payment issues or invoicing disputes.
    o Work closely with sales teams to improve sales velocity, enhance the customer experience and maximize collection results.
    o Gather financial, operational and credit information to assess customer credit worthiness.
    o Analyze financial statements, review D&B and CRM reports along with payment history and provide credit limit recommendations to Credit and Collections Management.
    o Release orders on credit hold timely and within approved guidelines.

    Other info

    PTC is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. We have built an action oriented culture of integrity and trust, creating a sense of team spirit at both the departmental and company-wide level. At PTC, we have great employees and know that they are critical to the company’s success