Social Media Trainer (2 months contract)

Employer: Wipro Digital Operations and Platforms
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.12.2018
    Short company description

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    Requirements

     University graduate or above
     Written and spoken fluency in business English
     Up to 2-3 years prior experience in Business Process Outsourcing environment or comparable service/process management environment and 1+ years of prior experience as a trainer
     Availability to start immediately

    Responsibilities

     Delivering the training programs to the team of content review analysts on a Social Media project
     Documenting the training reports / trackers
     Liaising with managers to determining training needs and schedule training sessions
     Supporting and mentoring new employees
     Conducting evaluations to identify areas of improvement
     Adapting to process changes and modify the workflow

    Other info

    Benefits:
    - Opportunity to work in a fast growing company and in a multinational environment
    - Opportunity to grow in the organization and build a successful career path
    - Relocation assistance - Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
    - Personal and professional development through a variety of training programs (hard/soft skills)