Customer Service Representative with Italian

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Vezi toate job-urile 2Checkout (formerly Avangate) active.


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Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: 2Checkout (formerly Avangate)
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.11.2018
    Scurta descriere a companiei

    2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates.

    Our products are proudly used by HP Software, Kaspersky Lab, Bitdefender and 17 000 other clients globally. Our ambitious team is building a successful product, tremendously recognized by 50+ international industry awards.

    Cerinte

    All we ask is that:

    You know English & Italian very well (spoken & written)
    If you previously worked in customer care or retail, that’s even better but it’s not a must
    You need or like having a flexible schedule by working both in day and night shifts
    You enjoy helping others and are a team player

    In return, we offer:

    Competitive pay and monthly performance bonus (up to 100 EUR NET)
    Extra bonuses for constant good results
    We take care of your well-being by offering attractive benefits and perks such as a flexible benefits platform, private medical subscription, Bookster, fresh fruits every Tuesday

    Responsabilitati

    What will you do?

    You will handle customer requests via phone, e-mail and chat related to the online purchase process.
    You will handle confidential information securely according to internal rules.
    Working hours: 10:00 - 19:00 (Mon-Fri, excluding legal holidays).
    Interested?

    Alte informatii

    What happens after “Welcome aboard!”:

    We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
    We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance
    What happens after people stop calling you “Hey, Junior!”:

    After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
    After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow
    Do you want to know more? Come and meet us!