Functional Desk Specialist - Bucuresti

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Employer: BearingPoint
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.10.2018
    Remote work: On-site
    Short company description

    BearingPoint Romania has been present in the management and technology consultancy services since 2007. We have a team of more than 900 employees in Bucharest, Brasov, Cluj-Napoca, Iasi, Sibiu, and Timisoara. We were ranked the #1 Employer in the Consulting industry and one of the best 15 Romanian employers to work for in 2024 by undelucram.ro.
    We look for passionate and talented people interested in a rewarding career in business or technology – graduates from technical or business universities, young professionals who want to boost their career start, and senior professionals with deep industry experience or technical knowledge.
    BearingPoint Products is all about innovative IP-driven software and digital solutions developed to solve unique business challenges for our international clients. Created by experts – who love technology and who master their craft. Every product team contributes to the success of our Products unit from end to end. We cover all areas of software development, from product management, UI/UX, engineering, testing, and maintenance.
    Innovation is the key to us, that is why we work with technologies such as Angular, Node.js, C#, SAP UI5, SAP BTP, and Azure.
    Together we are more than business. Join us!

    Requirements

    Our Requirements

    The ideal candidate must have:
    • 3+ years’ experience in a similar role;
    • General technical understanding and excellent ability to learn new systems /
    applications, as well as to make sense how they integrate into the existing
    architecture and business processes;
    • Excellent ability to forward information to both technical and non-technical
    stakeholders, through training and continuous support;
    • Strong analytical skills; persuasive and patient; efficient communicator; friendly
    service-oriented personality.

    Responsibilities

    Main role:

    • Responsible of providing functional support and guidance, smoothly integrating
    knowledge on newly implemented systems and applications;
    • Collaborate with development teams, architects and system owners in the testing of
    new programs ans applications;
    • Organizing and providing technical and process trainings to both technical and non-t
    technical personnel; acting as first point of contact on assigned technical subjects;
    • Act as interface, build and maintain internal relationships throughout various
    departments in the organization.

    Other info

    Our Offer:

    Attractive compensation package
    • Fixed salary compensation along with Yearly Evaluation and performance-related
    bonus scheme;
    • Meal Tickets, Easter and Christmas Gift Vouchers;
    • Seniority Bonus and Referral Bonus;

    Health and Well-being
    • WorldClass Gym Discounts and 7Card Partnership; Weekly Fruit Day;
    • Onsite Chair Massage;
    • Private Medical Subscription for employees and family (children, spouse/ life partner);
    • Life and Accident Insurance.

    Personal and professional development
    • German/ French Language Courses at any level;
    • Complete training & certification curricula available (tailored courses);
    • E-Learning System available for all employees;
    • Firm Wide and Regional level trainings.

    Extra Perks:
    • Between 23-27 Vacation Days;
    • Flexible Schedule and Work from Home Option available;
    • Calculate and issue financials for client contracts

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