ICT DevOps Engineer

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Employer: Ericsson Romania
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.01.2019
    Remote work: On-site
    Short company description

    At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

    Requirements

    Position Purpose

    ICT DevOps leads operations and day to day execution of CNFGM process. The role manages and coordinates the team of MoF and supports the implementation of Configuration management plan & principles. Propose & drive improvements of Configuration plan which includes Configuration standards, procedures, principles and policies.

    Responsibilities

    Main accountabilities – you will:

    • Analyse supplier activities via reports
    • Measure performance trend via KPI compliance
    • Organize forums with suppliers to discuss issues
    • Determine training requirement and conduct trainings/Refreshers
    • Facilitates communication with clients, team members, suppliers, etc. to ensure the actions and changes which may affect them are known.
    • Act as a SPOC for a supplier to address process queries/issues
    • Executes collaboration between stakeholders where appropriate.
    • Assume ownership of the missing CMDB information.
    • Tracks the progress of all CMDB CI Records to ensure that attributes and relationships are accurately managed.
    • Reviews operational Config Management Performance Measures to ensure effectiveness and efficiency of the Config Management Process and makes recommendations for improvement
    • Determine areas of concern and drive improvement within the identified areas
    • Perform trend analyses of the incidents and changes to analyse the gaps within the processes.


    Technical/Soft Skills

    • All ITIL processes
    • ITIL Foundation certified
    • At least 4+ years of experience within business process work
    • Good understanding of other processes (Problem, Incident and Configuration manager)
    • Excellent communication skills, both written and spoken
    • Ability to function in an environment necessitating judgment calls in a short timeframe
    • Ability to work under stressful conditions
    • Drive and ’can-do’ attitude, pro activeness
    • Fluent in written and spoken English
    • Handling of a global environment
    • Excellent conflict management skills
    • Open to travel when required
    • Effective meeting management, team management and organizational skills
    • Ability to interact with people at all levels
    • Analytical skills
    • Pragmatic
    • Consultative
    • Creative
    • Passion to win / Pride in execution
    • Delivers to commitment
    • Strategic thinking
    • Adaptable


    What we offer

    • We will value your competences
    • You will work in a dynamic company along with the smartest people in the industry
    • You will benefit from a wide range of learning and transfer knowledge from/to your colleagues
    • You will have access to latest technology and support to showcase your bright ideas
    • You will enjoy Ericsson’s ways of working that value the importance of work life balance
    • Benefits package: including premium healthcare & gym subscriptions
    • You will be part of an active community via Brand Ambassadors, CSR Activities, Sports Teams etc.

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