IT Support Agent

Employer: HRS Romania
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.11.2018
    Short company description

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

    Requirements

    Good analytical skills;
    Customer support knowledge is a plus;
    Excellent oral and written English communication skill;
    Networking knowledge – beginner minimum;
    Experience with gambling applications is considered a pl;
    SQL knowledge is preferred;
    Microsoft Windows and Office suite experience;
    Remote access and virtualization technologies knowledge;
    Willing to work in shifts: 7:30/15:00 and weekends: 5 days out of 7 contract.

    Responsibilities

    Respond to queries coming on written and spoken channels from internal customers across the world;
    Analyze and troubleshoot issues, regardless of how they come in;
    Monitor various High Availability tools and servers;
    Proactively monitor and supervise workings of servers, applications and service availability.

    Other info

    Good salary package;
    Meal tickets;
    Annual bonuses;
    Private medical subscription.

    Note: Only eligible candidates will be contacted in a maximum of 2 weeks.