Sales Operations with Italian

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Ideal candidate profile:
-University degree
-Fluent in English and Italian;
-Experience in economics, finance or channel partner business would be a plus, but is not a must;
-Ability to be flexible and work analytically in problem-solving environment
-Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus (Excel, databases etc.)
- Ability to deliver under tight deadlines to multiple stakeholders
-Team player and proactive

Key responsibilities:
- Provide daily operational support to Partners on financial claims
- Provide training and information on Operations processes and tools to Partners as needed
- Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution
- Conduct regular operational reviews with Partners
-Deliver reporting documentation to Partners and other stakeholders
- Act as first point of escalation for partners and internal stakeholders
- Ensure compliance and process guidelines are followed by Partners and other stakeholders
- Drive end to end process and focus on process improvement
- Enable a business excellence culture and process deployment
- Be a strategic partner in driving clients and internal stakeholders business goals and outcomes
- Escalate issues on time and to the correct owner