Ships & Trains Executive – Services Reservations Department
Acest job nu mai este activ!Vezi toate job-urile G2-Travel active.Vezi toate job-urile Ships & Trains Executive – Services Reservations Department active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Turism active pe Hipo.ro |
Angajator: | G2-Travel |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 08.11.2018 |
Remote work: | On-site |
Key Activities:
- Educate and familiarise self with knowledge of product and suppliers (ships and trains across Europe);
- Action all bookings requests, cancellations and amendments quickly, efficiently and accurately;
- Input confirmations and update relevant internal systems;
- Where the first choice service is not available, select and offers the best alternative according to the relevant criteria;
- Develop a good and professional working relationships with suppliers and internal teams within G2;
- Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies according to given deadlines;
- Monitor booking situation of the booked services and highlight to management any potential issues;
- Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
- Prioritise work load according to the relevant criteria;
- Maximise profits by requesting special budgets when possible;
- Ensure good communication with colleagues and management;
- Past experience/working knowledge of reservations or operations in the Travel/Hospitality industry is a plus;
- Numerical abilities;
- Attention to details;
- Excellent organising skills and ability to prioritise;
- Ability to work under pressure and meet deadlines;
- Problem solving skills;
- Negotiation and commerciality approach;
- Ability of building relationships with suppliers;
- Communication skills
- Time management skills;
- Proactivity;
- Advanced knowledge of English;
- Good working knowledge of Ms Office;
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