Virtual Community Expert

At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

Make it hapen. Apply now.

- Providing an efficient framework for digital collaboration according to the PST;
- Knowing the PST targets and implement the communities in accordance, also connecting other existing communities in the process expert network;
- Ensuring the use of all appropriate tools and methods throughout the PST communities (KPI tracking, Post Creator, Bosch Connect version changes…);
- Selling”: Ensure that information in communities is up-to-date and the results of PST work are actively marketed through the communities, e.g. blogging, PST team pages and WIKI, contribution to decisions & more;
- Enabling the communities to work productively, add value, continuously improve and develop further (best practice) in coordination with PST leads, “PST forum managers” and G42/PIO;
- Fostering joint learning and experience exchange inside PST and with other RB communities;
- Coaching and consulting the PST communities on effective digital collaboration and networking (tools and methods).

- English B2 level;
- Strength in connecting people and topics, com-munication, social competency, conflict manage-ment and virtual moderation;
- Knowledge of agile and digital collaboration meth-ods and tools and how to adopt different ways of working (eg HTML, VBA programming);
- Role model for networking, sharing, agile and digital collaboration;
- Profound knowledge of own organization, agile teams, as well as internal and change processes;
- Certified Corporate Community Manager Training Community Management Advanced-A (nice to have);
- Customer oriented;
- Team spirit;
- Details oriented.