IT Helpdesk - Italian

Employer: Bosch Service Solutions SRL
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • nationwide
    Updated at: 18.10.2018
    Short company description

    At Bosch Service Solutions we are looking for dedicated and dynamic people who are ready to face daily challenging tasks in an international and innovative environment – people who can identify opportunities and make the most of them. No matter if you start as an intern, a graduate or a professional with years of experience – at Bosch Service Solutions you’ll find the right job with passionate and dedicated colleagues.

    Make it hapen. Apply now at timisoara.recruitment@ro.bosch.com.

    Requirements

    - 1st level IT support for a global team ;
    - Collect, document and handle orders, inquiries, malfunctions and problem;
    - Handle technical and user-specific questions;
    - Identify problems, fault analysis and problem solving;
    - Documentation and presentation of new solutions.

    Responsibilities

    - Excellent knowledge (oral and written) of Italian language;
    - Ability of cross-functional thinking;
    - Customer service and solution-oriented person;
    - Ability to work under pressure;
    - High degree of self-motivation;
    - Outstanding communication skills and teamwork capacity.