IP Junior Professional Services

Description:

Key responsibilities:

Maintaining sub systems in major Cyber and Intelligence project, providing Tier4 support throughout project’s lifecycle and taking part in solution implementation, on-site debugging and remote development support.

Primary Duties & Responsibilities:                                     

System support:

• Solution functionality and networking troubleshooting
• Broken flows diagnose
• Maintain system health
• Dump file analysis

Overall system:

• System fine tuning
• Preventive and maintenance procedures
• Supporting any activity which requires development related engagement: Site surveys, POC, demo, etc.

Reports and Knowledge Management:

• Daily status reports
• Installation and configuration manuals update
• Compose WiKi and share solution, technical expertise with fellow engineers

Requirements:

Key skills and requirements:

·        In-depth knowledge of IP communication protocols like – TCPIP

·        Proven experience of IP debugging, using tools like Wireshark, Tcpdump

·        Knowledge of C++ - an advantage

·        Experience in TelephonyVoIP - an advantage