Customer Service Representative with Russian

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Angajator: 2Checkout (formerly Avangate)
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 02.11.2018
    Scurta descriere a companiei

    2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services. Our products are proudly used by HP Software, Kaspersky Lab, Bitdefender and 17 000 other clients globally. Our ambitious team is building a successful product, tremendously recognized by 50+ international industry awards.

    At 2Checkout we believe that success is achieved by teams that work hard, think smart, and dream big. As part of our team you’ll work in a friendly and fast-paced environment, where ideas are encouraged and people are passionate about their work. Working at 2Checkout is an exciting challenge that grows your career while having lots of fun.


    All we ask is that:

    You know English & Russian very well (spoken & written)
    If you previously worked in customer care or retail, that’s even better but it’s not a must
    You need or like having a flexible schedule by working both in day and night shifts
    You enjoy helping others and are a team player

    In return, we offer:

    Competitive pay and monthly performance bonus (up to 100 EUR NET)
    Extra bonuses for constant good results
    We take care of your well-being by offering attractive benefits and perks such as a flexible benefits platform, private medical subscription, Bookster, fresh fruits every Tuesday


    What will you do?

    You will handle customer requests via phone, e-mail and chat related to the online purchase process.
    You will handle confidential information securely according to internal rules.
    Working hours: 10:00 - 19:00 (Mon-Fri, excluding legal holidays).

    Alte informatii

    What happens after “Welcome aboard!”:

    We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
    We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance
    What happens after people stop calling you “Hey, Junior!”:

    After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
    After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow
    Do you want to know more? Come and meet us!