Customer Service Representative with Russian
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Vezi toate job-urile 2Checkout (formerly Avangate) active.
Vezi toate job-urile Customer Service Representative with Russian active pe Hipo.ro
Vezi toate job-urile in Internet - eCommerce active pe Hipo.ro
2Checkout (formerly Avangate) is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates.
Our products are proudly used by HP Software, Kaspersky Lab, Bitdefender and 17 000 other clients globally. Our ambitious team is building a successful product, tremendously recognized by 50+ international industry awards.
All we ask is that:
You know English & Russian very well (spoken & written)
If you previously worked in customer care or retail, that’s even better but it’s not a must
You need or like having a flexible schedule by working both in day and night shifts
You enjoy helping others and are a team player
In return, we offer:
Competitive pay and monthly performance bonus (up to 100 EUR NET)
Extra bonuses for constant good results
We take care of your well-being by offering attractive benefits and perks such as a flexible benefits platform, private medical subscription, Bookster, fresh fruits every Tuesday
What will you do?
You will handle customer requests via phone, e-mail and chat related to the online purchase process.
You will handle confidential information securely according to internal rules.
Working hours: 10:00 - 19:00 (Mon-Fri, excluding legal holidays).
What happens after “Welcome aboard!”:
We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance
What happens after people stop calling you “Hey, Junior!”:
After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow
Do you want to know more? Come and meet us!