Customer Service Representative with Russian

Angajator: 2Checkout (formerly Avangate)
Domeniu:
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.10.2018
    Scurta descriere a companiei

    Avangate powers modern Digital Commerce, finally solving the complexity of online commerce, subscription billing, and global payments for Software, SaaS and Online Services companies.

    Cerinte

    All we ask is that:

    You know English & Russian very well (spoken & written)
    If you previously worked in customer care or retail, that’s even better but it’s not a must
    You need or like having a flexible schedule by working both in day and night shifts
    You enjoy helping others and are a team player

    In return, we offer:

    Competitive pay and monthly performance bonus (up to 100 EUR NET)
    Extra bonuses for constant good results
    We take care of your well-being by offering attractive benefits and perks such as a flexible benefits platform, private medical subscription, Bookster, fresh fruits every Tuesday

    Responsabilitati

    What will you do?

    You will handle customer requests via phone, e-mail and chat related to the online purchase process.
    You will handle confidential information securely according to internal rules.
    Working hours: 10:00 - 19:00 (Mon-Fri, excluding legal holidays).
    Interested?

    Alte informatii

    What happens after “Welcome aboard!”:

    We want to make sure that you start your new career with all the necessary skills and information so you will spend up to 6 weeks in training. Which is paid, by the way!
    We understand that every new job has a learning curve, so the entire team is ready to help you with continuous feedback and guidance
    What happens after people stop calling you “Hey, Junior!”:

    After 9 months, you can become a Senior. All you have to do is reach your goals and you will be eligible for a salary increase and we will get you involved in extra activities
    After 12 months, there is even more in store for you! We will help you create your career plan and even provide training programs to help you further grow
    Do you want to know more? Come and meet us!