Cloud Application Specialist

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Employer: Finastra
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 04.12.2018
    Short company description

    Formed in 2017 by the combination of Misys and D+H, Finastra builds and deploys innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or location—from global financial institutions to community banks and credit unions.


    Bachelor degree in Computer Science, Software Engineering or equivalent;
    Previous experience with Windows and Linux operating systems;
    Relevant experience in cloud solutions architecture, design and management;
    Knowledge of IT operations;
    Experience working with High Availability and Disaster Recovery architectures and solutions;
    Ability to understand business requirements and convert them into solution design;
    Experience maintaining a virtual environment required;
    Basic networking knowledge and troubleshooting skills;
    Should have expertise in some of the following: database technologies (Oracle, SQLServer, SQL, PL/SQL); scripting languages (Perl, Bash, Korn Shell, Windows batch) ; XML; Apache Tomcat; Apache AciveMQ; IBM WebSphere MQ; C/C++, Java technologies;
    Experience with cloud computing platforms (AWS, Azure, HPE) an advantage;
    Experience in building solutions on IaaS and PaaS an advantage;
    Solid analytical and critical problem-solving skills;
    Strong written and verbal communication skills;
    Customer centricity and service delivery minded;


    Investigation and troubleshooting on arising technical issues
    Implement products as cloud solutions on FinCloud platform;
    Installation, configuration, and maintenance of cloud solutions and third party tools;
    Configure the integration of cloud solutions with other 3rd party systems;
    Creation, scheduling, and maintenance of customers batches;
    Application release management, deployment of patches and services pack for cloud solutions, in addition to supporting implementations and major upgrades;
    Administration of user access controls;
    Providing technical support and management, working closely with Infrastructure Partner support teams during Incident response and resolution;
    Adhere to change management procedures and Finastra best practices;
    Ensure that services are delivered to SLAs and that requests and incidents are responded to in timely and conclusive manner;
    Provide updates and recommendations to management for implementations adjustments;

    Monitoring Finastra FinCloud Platform:

    Work with other Finastra Operations teams to build, maintain and improve monitoring practice across FinCloud services
    Monitor the platform, in partnership with hosting solution partners;
    Monitor automated processes and application transactions according to the FinCloud monitoring catalog;
    Act proactively based on different alerting mechanisms;

    Support Sales / Presales
    Work with sales, pre-sales, partners, and Clients in order to understand requirements, customers problems, and solutions;
    Answer Cloud Technical questions from RFI and RFP ;
    Build Saas demo environments;

    Platform and technology improvement

    Drive innovation amongst the team and, including the adoption of new cloud technologies;
    Process design and technology adoption;
    Actively participate and lead initiatives that drive service improvement across FinCloud services