Customer Service Trainee - Nestlé Needs YOUth

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Angajator: Nestle Romania
  • Customer support - Client service
  • Internship
  • Management Trainee
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Actualizat la: 21.11.2018

    You may be perfect for the role if you are:

    • A student or fresh graduate
    • Curious to discover the Nestlé world
    • Comfortable to work under pressure by putting customer first
    • A good communicator
    • A good user of Excel and Power Point
    • Fluent in English


    Main responsibilities:

    • Provides support in processing orders for a certain number of clients
    • Interacts with Sales and Supply Chain colleagues to identify the best solutions to meet customer needs
    • Responsible for the accuracy of the data, ensuring compliance with the order flow
    • Develops and maintains an efficient and professional relationship with internal and external contacts to optimize customer service
    • Analyses and resolves complaints in accordance with company procedures, along with customers and other Nestlé departments involved
    • Follows complaints and proposes measures to reduce the number of correction bills


    Join us and you will:

    • Start every morning with a Nescafé coffee
    • Receive a monthly income of 1400 lei net (this includes the salary and meal tickets)
    • Have access to thousands of books from the Bookster library
    • Have a medical subscription with Medicover and a Group Personal Accident & Sickness Insurance Program with Generali
    • Participate at various development programs
    • Have a work contract

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