Business Analyst

About PTC (NASDAQ: PTC)​

PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

o Bachelor degree in Business/Economics or related field
o 2 + years’ work experience in business analysis, project management
o Proficient in MS Office, especially Excel
o Prior experience with Salesforce.com would be a plus
o Typically works with moderate supervision/guidance.
o Excellent customer service and problem solving skills and a drive for results
o Works effectively in a fast paced environment, under pressure and is comfortable with multi-tasking
o Identifies problems and all relevant issues in straightforward situations; generates possible solutions, assesses each using standard procedures and makes a sound decision.
o Understands the key business drivers relating to own area; uses this knowledge to focus own work
o Fluent English is mandatory.

Role: Field Support (as a recognized Business Partner)

o Actively supports Revenue Recognition Process by running reports, informing stakeholders as well ensuring execution on actions.
o Serves as a common interface to local finance team.
o Provides first level support to field users in assigned areas (e.g. Oracle, Clarity)
o Supports Operations and Field Management in the yearly budgeting process by collecting and consolidating Plan data, preparing tools used during planning process as well as preparing historical analysis

Role: Business Analyst/Reporting
o Analyzes data using desktop applications to calculate metrics and ratios that describe the Services business
o Prepares formal reports and ad-hoc reports for management that characterize the business performance
o Ensures that functional area operates in a controlled environment
o Interprets and relates financial and operation metrics to business performance
o Informs and communicates to Services Management regarding variances from budget / forecast or historical trend.
o Works with Services Management to identify corrective actions that drive the business to achieve results
o Tracks realization of corrective actions
o Identifies and actively helps Services Management to better control business levers as appropriate, e.g. KPI´s, accruals, policies, headcount, etc.

Role: Forecast/Planning
o Consolidates Bookings, Revenue and Expense Forecast for Services Management
o Liaises with Finance organization to establish, review and, if required, adjust expense forecast
o Ensures that expense forecast is aligned with revenue forecast from field
o Validates field revenue forecast.
o Performs Forecast Analysis for Management as well as analyze variances between actual / forecast and budgeted numbers

Your Team:

Our Team culture is one of excellence, innovation, empowerment, and caring about our internal & external customers, communities, and employees. We have built an action oriented culture of integrity and trust, creating a sense of team spirit.

Your Impact:

Operations acts as the business partner for our worldwide Global Services Organization and is responsible for business planning, analysis and optimization of internal processes, driving initiatives and projects, and is contact for all financial matters. Through an effective reporting and goal-oriented advice we contribute to the success of our Consulting organization and act as business partners of the Consulting Managers.