Junior IT support (L1/L2)

Employer: PUREQUAD
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 18.10.2018
    Short company description

    Founded in 2011, PureQuad has grown to become a professional corporation with a solid track record in delivering benefit driven capabilities across a diverse range of sectors: Public, Private, Non-profit.
    We are offering software development services and software consulting services (on-site and off-site).
    Major clients: - NXP Semiconductors Romania, Cegeka, Atos Consulting CH, OSB Group CH, 12Co CH

    Requirements

    - two or three years of previous experience in a similar role

    Responsibilities

    • Perform Win10 installation and software installation through scheduled project appointments with a defined scope of work
    • Provide technical support to clients regarding Operating system upgrade, software installation procedures, Windows troubleshooting
    • Knowledge of Active Directory, SCCM, CMDB, Remedy, Incident management is a must
    • Experience with OS upgrades and application installation
    • Experience in data backup and restoration, knowledge of Microsoft USMT tool will be an advantage
    • Experience in data sanitation and decommission of old devices
    • General knowledge of operating systems, workstation configuration, and group policies
    • A minimum of 3 years of IT experience in a Windows operating system environment as Level 1 / Level 2 IT engineer
    • Travel to customer locations as required
    • Liaise with the project team for Stock management and replenishment notification
    • Must be able to work independently or as part of a team
    • Excellent verbal and written communication skills in English and respective regional language