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Java Application Support Engineer
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Angajator: | FreelancerIT |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 13.08.2020 |
Remote work: | On-site |
First and foremost we believe in the people on this site. We believe in those who want to develop and grow, both small companies and IT professionals and we know that we can create something beautiful together. We believe in their dreams, we believe in your dreams and we intend to prove the quality of the Romanian IT industry.
Cerinte
• Ability to work independently with minimal supervision
• 2+ years' experience within a support organization
• Advanced knowledge and experience with one or more development technologies (Web Services API, REST API, JavaScript, SQL)
• Bachelor's degree or equivalent work experience
• Provide technical support and consultation to customers
• Coordinate with R&D team to effectively troubleshoot customer issues
• Analyze and review support cases data to proactively assist with ongoing issues
• Support escalations and provide root cause assessment to executive team
• Support product enablement escalations
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