Order to Cash Process and Training Analyst

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Angajator: DXC Technology
  • Banci
  • Contabilitate Finante
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 26.11.2018


    • Will work in the Compass Order to Cash (O2C) Process Design and Support within the Global Process team that leads the development and implementation of complex process solutions.
    • Ability to apply advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.
    • Frequently contributes to the development of new ideas and methods with a focus on finding efficiencies and streamlining process.
    • Ability to work on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
    • Leads or provides expertise to functional project teams and may participate in cross-functional initiatives.
    • Acts as an expert providing direction and guidance to process improvement and establishing policies.
    • Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
    • Collaborate with Process & Capabilities Staff (Program Manager, Project Managers, Training Coordinator), Subject Matter Experts (SMEs) and Regional Ecosystem to design, deliver, maintain and store training relative to FSS requirements.
    • Deliver effective training solutions via a mix of delivery methods including instructor led face-to-face, recorded, and virtual.
    • Establishes credibility by demonstrating developed knowledge of solution content, providing relevant business examples, and helping learners apply learning to on-the-job situations
    Looks after the development, implementation and support of FSS systems and support:
    • Lead or participate in projects that will deliver efficiencies or enhancements to our systems and processes ensuring business requirements are fully met while meeting all DXC policies and procedures.
    • Work with our capability team to develop and implement the processes and procedures that go with system enhancements that are delivered as well as any business changes that are required
    • Work with training team to develop necessary training materials and at times deliver training classes
    • Provide Level 3 support for systems and processes owned by O2C Process Design and support

    Job Requirements:
    • Bachelor degree or equivalent preferably in economics
    • 1 year experience in Finance Order to Cash Management with good knowledge of the systems and processes that we use (specifically SAP COMPASS, partner systems and finance reporting tools)
    • Excellent understanding of Consumption Billing Components: Source systems, Resource Units, Business Rules, Pricing Analysis, Consumption Billing Reporting and end-to-end billing solution.
    • Good understanding of Consumption Billing Tools – EPIC/ ATLAS.
    • Excellent analytical skills
    • Excellent business application skills (MS Excel, PowerPoint, SharePoint)
    • Excellent communication and influencing skills
    • Superior teamwork skills
    • Strong project management skills and experience
    • Focus on results
    • Advanced knowledge of English
    • Time Management
    • Adjust teaching methods to different learning styles.
    • Ability to assess learner comprehension during delivery and make real-time modifications to meet learning objectives.
    • Manage learning environment with advanced preparation, constructive feedback and respond to learner needs.
    • Demonstrated knowledge of finance & accounting practices, DXC and FSS policies and procedures experience strongly preferred
    • Strong Presentation Skills
    • Instructional Design/Development of training collateral
    • Active listening
    • Questioning skills
    • Flexibility in working hours (we work with global teams)