Hotel Reservations Specialist - Spanish speaker

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.10.2018

    Key Activities:
    - action all booking requests, cancellations and amendments quickly, efficiently and accurately;
    - input confirmations and update relevant systems;
    - where first choice hotels are not available, select and offer the best alternative according to price, standard and location;
    - develop good working relationships with Hotels;
    - coordinate with Hotels and internal departments to resolve accounts queries and other discrepancies;
    - monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.

    Knowledge, Skills & Experience:
    - previous experience in the Travel/Hospitality industry is a plus;
    - excellent interpersonal and communication abilities;
    - proven negotiation skills;
    - detail oriented person;
    - problem solving approach;
    - planning and organising skills;
    - ability to work with tight deadlines;
    - team player;
    - positive and friendly attitude;
    - advanced knowledge of English language;
    - advanced knowledge of Spanish language;
    - excellent use of MS Office package.

    Benefits:
    - Competitive financial reward;
    - Language allowance;
    - Language classes;
    - Business trips;
    - International mobility;
    - Training and development opportunities;
    - Wellness programs.