Network Engineer (NE)

Vienna Insurance Group is one of the largest listed international insurance groups in Central and Eastern Europe (CEE). The Group, headquartered in Vienna, operates around 50 insurance companies in 24 countries and has approximately 23,000 employees.

Vienna Insurance Group Management Service SRL (VIG MS) is the group owned IT Service provider for all Romanian entities (Asirom, BCR Life Insurance and Omniasig) of Vienna Insurance Group.

Ideal candidate
We are looking for a dynamic, professional and motivated colleague to join our networking team. If you are looking for technical challenges and would like to work in a dynamic but safe and stable shared services provider where your proactive and customer-driven attitude is appreciated, then you’re a match.

In technical terms we’re looking for a person which has a good networking hands-on experience and is willing to work within a small team of engineers in maintaining and extending our network infrastructure: R&S (ASR, Nexus), NGFW, Load Balancers, IDS, WAF, Web Proxies, Sandboxing, WLC are just a few toys we have in production. You must be thorough and careful, sometimes they byte (0x2142).

Job description
JOB PURPOSE:

Installs, configures, and supports our local area network (LAN), wide area network (WAN), Datacenter and Internet Edge environments. Maintains network hardware, software and configuration. Monitors the network to ensure its availability to all system users according to SLAs and performs necessary maintenance to support network availability. Provides troubleshooting and maintenance of network devices, and communications links, as necessary, to ensure network availability.

JOB RESPONSIBILITIES:

Ensures swift resolution of reported incidents, customer satisfaction and knowledge transfer to Level 1;
Acts in defects rectification procedures and manages complex problems;
Acts as the first point of contact for escalating network-related incidents and problems unsolved by Level 1; provides technical support during resolution of complex problems and incidents;
Acts in Switching, Routing, VPN, Wireless, Firewall operations and projects;
Designs and deploys network-related changes;
Actively communicates with his peers and customers;
Ensures network infrastructure operation within SLA requirements, monitors alerts, performance and availability and documents performance and capacity baselines;
Monitors and implements IT security policies and documents changes according to the internal processes and policies;
Develops and updates technical documentation and internal process documentation;
Directs and checks work performed by any suppliers in the networking field;
Assists the team in developing and implementing IT policies and procedures;
Proactive in the development of his/her professional skills.

The salary will be negotiated during the interview!