Customer Support Representative with German

This job is no longer active!

View all jobs SalesConsulting active

View all jobs Customer Support Representative with German active on

View all jobs Customer Support - Client Service active on

Employer: SalesConsulting
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Cluj Napoca
  • Updated at: 13.02.2019
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    - Fluency in German
    - Good English skills
    - Previous experience of or aptitude for Customer Service
    - Good organizational skills
    - Excellent communication skills and the ability to remain calm in all situations
    - Ability to work on own initiative and under pressure in order to achieve deadlines
    - Ability to adapt to a continuously changing environment and procedures


    - Respond to all customer enquires within given timescales, efficiently and effectively
    - Develop and maintain a full technical knowledge of client products and services
    - Be able to recognize when a problem or query should be transferred to another department or a more senior member of staff
    - Deal with all correspondence as requested / required
    - Responsible for logging of all calls accurately and in line with procedure
    - Responsible for maintaining and updating all administration
    - Consult product manuals and be able to advise customer of appropriate options / solutions

    Other info

    *All applicants will be saved in our internal databases. Only eligible candidates will be contacted. Thank you for your interest!