Functional Consultant

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Employer: Aurachain
Domain:
  • Customer Support - Client Service
  • IT Software
  • Management - Consulting
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 05.04.2019
    Remote work: On-site
    Short company description

    Aurachain Romania began its journey around 14 years ago, launching into the enterprise software market with a product focused on business process automation. During this time, we have successfully delivered well over 100 process governance client solutions across 15 countries in Europe, Australia and the Gulf. We have also been recognized as a global award-winning leader and innovator in the enterprise software space.

    Requirements

    Professional Knowledge and Experience required:
    • 3+ years of experience as a Functional Consultant or in a client facing role providing implementation activities (business/functional analyst)
    • Previous experience on workflow based applications (i.e. BPM) – would be a plus
    • Strong system modelling skills (UML - Activity diagrams, State Machine Diagram, Use case diagram, Class Diagram – mandatory, BPMN)
    • Knowledge of relational database theories and concepts; should be able to construct queries of basic to intermediate complexity and interpret the results – nice to have
    • Solid experience and understanding of Waterfall and Agile Methodologies
    • Experience in managing Proof of Concepts and creating solution demonstrations


    Competencies required:
    • Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their needs
    • Ability to document and diagram systems & business processes with minimal background information
    • Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
    • Strong communication, presentation and facilitation skills
    • Excellent communication skills, both oral and written.
    • Pro-active attitude and very good organizational skills: ability to manage urgent requests and to also progress with longer-term projects in the other area
    • Results orientation, you will not be satisfied until the job is done with the right quality!
    • Self-motivated, you have the natural drive to learn and pick up new challenges
    • Good analytical and problem solving experience
    • Proven ability to quickly learn new technologies and clearly communicate their value proposition

    Responsibilities

    Your main deliverables as Functional Consultant will include, but are not limited to, the following:
    • Plan and lead client/partner workshops to extract use cases in their existing implementations
    • Analyze and review clients’/partners’ needs to map the requirements to the capabilities of Smart Fabric platform
    • Partner with clients & partners to understand their business objectives and to implement valuable applications
    • Mentor customers’ business analysts/stakeholders on the right approach to process assessment
    • Interact with customer stakeholders to present sources of value in the chosen process areas
    • Demonstrate Smart Fabric platform to clients & partners
    • Train, conduct demos and walkthrough different process areas
    • Hands-on delivery of customer applications
    • Configure, customize, implement and test specific cases and customized applications using Smart Fabric platform
    • Manage the parallel implementation of several small to medium sized projects
    • Work with the sales and customer success division to identify reusable solutions to improve generic proof of concepts (POC’s) offering, as well as opportunities to replicate use cases
    • Cultivate and maintain strong relationships with key client/partner stakeholders to ensure customer success
    • Maintain regular communication with both the client/partner and internal teams, and effectively manage client’s/partner’s expectations

    Other info

    Foreign languages and Level of Proficiency required:
    English C level – Proficient user (speaking & writing)

    Travel - 30 % of work time

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