Medical Device Complaint Specialist

Responsabilities:

• Complaint handling Medical Devices
• Data quality monitoring, Risk assessment of complaints
• Managing and controlling of global field actions
• International complaint and vigilance trainings
• International complaint management related to:

            - Complaint data analysis

            - Preparation of dedicated Quality and Vigilance Reports

           - Controlling of communication with Authorities

•  Planning of Post Market Surveillance (PMS) and assessment
•  Complaint data quality improvement and follow-up
•  Expertise Sharing and training at Headquarters in Germany

Qualifications:

• Excellent English skills (verbal / written)
• Technical education (University)
• Extended experience in use of MS Office (Word, Excel, Powerpoint)
• Basic database knowledge
• Able to work independently
• Organized, with good communication skills
• Team player
• Willing to travel internationally

What we offer:

Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary and benefits, all within a dynamic family-owned company.