Professional document IT architecture & services

Employer: DEUTSCHE TELEKOM SERVICES EUROPE - ROMANIA
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 18.10.2018

    The team Process Guidance & Documents (PGD) is responsible for HR document services within the DTSE.

    Further PGD provides methodology and consulting all around HR document handling. Document modeling and evolving of document functions enabling automatization and digitalization of document processes are the main tasks of PGD. Further in-house developed document tools such as Adobe workbench und mass ticket services must be kept operating and configurations up to date.

     

    Document services are:

    • IT architecture consulting for document services IT . Adobe experience manager
    • Document and web forms creation
    • Adobe workbench solutions
    • Mass ticket services
    • Document tools configuration

     

     Purpose of the job:

      • IT architecture consulting for the integration of document services in workflow- & task management systems.
      • Support of the implementation of document services for the new case management system PEGA.
      • Web form modeling with HTML5 und implementation in web services for DT employees.
    • Adobe Document / Adobe interactive web forms modeling including DocuSign functionality
    • Conception and implementation of customer-specific document solutions . Adobe workbench
    • Quality assurance of document tools

     

    Education:

    • Graduation secondary school or higher . university degree (bachelor or master of Business Information Systems, Economic Science or other)
    • Training certificates information technology

     

    Experience:                 

    •  Knowledge and experience in web form design and how it works within a case /ticket management system or is integrated in a homepage to order a product or a service.
    • Special skills according to the new HR case management system PEGA could be trained.
    • You have experiences with PEGA as an administrator
    • You are experienced in Adobe, in particular Adobe Experience Manager (AEM Forms)
    • You have knowledge or/and experiences with DocuSign
    • You have knowledge in programming by HTML5, Java, Java Script or similar high-level languages
    • You completed an IT-related or Business-related apprenticeship or gained appropriate competencies
    • You are familiar with configuration and document creation software
    • You quickly grasp new fields of activity and implement innovations
    • Own initiative, high reliability and a solution-oriented working method complete your profile
    • Knowledge of workflow systems dealing with documents

     

    Language knowledge:

    • English (fluent)
    • German (basics) or the willingness to learn German short term

     

    Personality requirements:

    •  Willingness to gain in-depth knowledge of document service IT solutions
    •  Customer- and service-related mindset
    • Reliability and flexibility
    • Strong communication skills
    • Analytical skills
    • High attitude towards quality
    • Perseverance in dealing with open issues
    • Willingness to work in an international environment / cultural sensitivity
    • Readiness to travel