Training coordinator

Angajator: APT Resources & Services SRL
Domeniu:
  • Educatie - Training
  • IT Hardware
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 18.10.2018
    Scurta descriere a companiei

    APT RESOURCES & SERVICES SRL

    Cu o prezență de peste 22 de ani pe piața românească de resurse umane, grupul de firme APT- Work Service este prezent în avangarda primilor cinci furnizori de servicii complexe de HR din România.
    Ca o confirmare a performantei noastre in domeniul resurselor umane, din vara 2017 am devenit parte a grupului Work Service S.A., unul dintre cei mai mari jucatori de pe piata de resurse umane din Europa centrala si de Est. Anual peste 300.000 de persoane isi gasesc un job prin societatile afiliate Work Service, care gestioneaza sau ofera servicii unui numar de 50.000 de angajati in 20 de tari.
    Strategia Grupului APT se concentrează pe dezvoltarea proactivă a pieței muncii, pentru care identifică, pregătește și oferă specialiști competenți, absolvenți sau studenți cu potențial. Noi aducem omul potrivit la locul potrivit. Cu un palmares de peste 10.000 de angajări, acoperim cele mai căutate domenii, cu focus pe BPO, finanțe-bănci, IT&C, inginerie, retail, auto-motive.

    Adresa: str. Clucerului 82B2, sector 1 Bucuresti; email: office@apt.ro; phone: +40 21 222 13 03
    Autorizație de muncă temporară: seria B nr.0000012/11.11.2015 înregistrată în Registrul Național de Evidență a Agenților de Muncă Temporară la poziția 7
    Autorizație de prelucrare date cu caracter personal :18638
    APT se angajează să vă protejeze datelele dumneavoastră cu caracter personal. Detalii despre prelucrarea datelor dvs. de către APT puteti gasi pe www.apt.ro.

    Cerinte

    What are we looking for?​

    A self-starting professional who can create a training strategy for outsourced tele-sales teams and coordinate the implementation of such a strategy through a good collaboration with tele-sales supervisors and manager.

    A fast leaner who can partner with the Sales Management team, understand priorities and incorporate the learnings into a training mechanism to support the growth of company business.

    Requirements:
    Bachelor's degree.
    Very good knowledge of English
    Previous relevant experience in training/ L&D domains (3-4 years)

    Responsabilitati

    The successful candidate will coordinate training activities for tele-sales team in 3 central locations of EMEEA

    Works on assignments that are complex in nature and require judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

    May determine methods and procedures for new assignments. Typically provides guidance to other nonexempt employees.

    Works on assignments that are complex in nature and require judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

    Ensures that both transactional and aggregated data are timely, accurate, organized and accessible.

    Develops specific and ad-hoc reports to track key performance indicators, sales productivity, and /or business goal attainment.

    Ensures recorded transactions and customer information is appropriately secure and that data retrieval and reporting capabilities meet the needs of internal sales, operational support, delivery and audit teams and in accordance with local legal compliance and policy requirements.

    Interfaces with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle.

    Provides knowledge expertise to the company's operations community to optimize, simplify, and standardize the use of customer and sales data for decision making.

    Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways.

    Apply and let's connect!

    200918IDT