Global Process Owner

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Employer: Ayvens
Domain:
  • Others
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 06.03.2019
    Remote work: On-site
    Short company description

    ALD Automotive & LeasePlan unveil Ayvens, our new global mobility brand which unites the two companies together under a single common brand. This new brand represents another strategic milestone in the company’s development to become the leading global sustainable mobility player.
    With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
    At ALD Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
    ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.

    Requirements

    - Ability to quickly pick up new processes;
    - Ability to review a process, identify non value add steps and optimize a task;
    - Confidence with presenting to small and medium and audiences;
    - O365 skills particularly Powerpoint presentation skills;
    - Attention to detail with documentation and testing;
    - SAP user experience;
    - Process mapping experience;
    - Previous experience as a super user;
    - Working in integrated teams;
    - Fluent English;
    - Available to travel for up skilling initially and on-going to train new users.

    Responsibilities

    - Expertise in initially one domain area, building to at least two areas over time;
    - Document and keep up to date any new or updated process in their domain;
    - Document and keep up to date work instructions related to their domain;
    - Execute monthly regression E2E processes not only in process domain;
    - Share and train relevant stakeholders in process domain;
    - Prepare training presentations with PowerPoint, creation of master data, preparation of transaction data in non-production environments;
    - Optimise their process through technical and non-technical change;
    - Change management through aligning local requirements with the global template process;
    - User acceptance testing of tech changes as gate keeper before production changes.

    Other info

    - Gain understanding of at least 2 process domains through hands on involvement with CLS;
    - Work with local country SMEs to transition to template;
    - Work with IT team to enhance and optimize process via technical change;
    - Create and update process and work instruction;
    - Prepare and deliver playback presentations;
    - Support central global process team;
    - Execute regression and assist with other testing phases;
    - Perform User Acceptance Testing.

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