IT Support and Information Security Administrator

ALD Automotive & LeasePlan unveil Ayvens, our new global mobility brand which unites the two companies together under a single common brand. This new brand represents another strategic milestone in the company’s development to become the leading global sustainable mobility player.
With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
At ALD Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.

•University degree/diploma (e.g. in IT, business, management, economics, etc)
•Familiarity with IT Support /governance principles and processes
•Intermediate MS Office (Excel, Access) skills
•Familiarity with different IT systems and tools an advantage
•3+ years’ experience working in a professional team environment
•Experience working in a multi-lingual international organisation
•Finance or leasing experience is an advantage
•English (fluent, verbally and written)

IT SUPPORT

•Set up and maintain the local ICT infrastructure (servers, laptops, work stations, network devices)
•Offer user support for all IT applications within LPSC.
•Investigating problems and other requests for support and determines the proper immediate actions to take. If second level support required escalate requests to appropriate team/person.
•Monitoring progress of requests for support and ensure users and other interested parties are kept informed.
•Analyse, resolve and document the support tickets assigned which require interaction with business users.
•Keep permanent communication and interaction with all members of IT team and also with the business users.
•Take part of implementation, maintenance, changing and testing the applications within LPSC
•Work closely with other entities ICT departments and also with LPIS / HCL in order to fulfil business needs
INFORMATION SECURITY ADMINISTRATION
•Act as Information Security Administrator with the following responsibilities:
•Implementation, maintenance and administration of security measures taken, to prevent valuable information stored on computers and transmitted through networks against not permitted activities;
•Monitoring, analysing, documenting and resolving security breaches and vulnerability issues in a timely and accurate fashion;
•Checking server, antivirus and firewall logs;
•Conducting user activity audits where required;
•Administration of security controls by processing access requests;
•Providing support regarding information security access problems;
•Establishing and maintaining correct access rules defining who has access to which data sets under what circumstances;
•Preventing unauthorised access to data and resources on the network;
•Documenting detection intrusions and providing relevant information to internal and external security personnel;
•Performing general network administration, user support and other network functions as assigned;
•Reporting security incidents to the RISO and GISO;
•Translating security policy into requirements;
•Agreeing security procedures and work instructions with the relevant system and security administrators.

•Quality and accuracy oriented
•Self-motivated and driven
•Eager and able to learn quickly
•Inquisitive nature
•Continuous improvement mindset
•Systematic and thorough
•Capable time and task manager