Quality and Training Specialist

Main Responsibilities:

• Acting as a role model within the business by having high standards in term of attitude, conduct and performance;
• Organise and deliver training sessions, On boarding day for new entry people;
• Communicate feed-back to the managers and supervisors;
• Organise and deliver presentations for Buh office; plan and organise training calls with other G2 offices -on request;
• Create and update manuals and procedures for our G2 Buh departments;
• Receive and log the Complaints into our Complaints Log smart sheet;
• Communicate very well, fast and clear, with Complaints PIC in each Buh department, to ensure Complaints are closed each month, within deadlines, with all necessary information;
• Perform follow up after training sessions and provide information to the managers and supervisors in Buh office;
• Perform reporting activities.

Specific skills & competences:

• Team player;
• Communication skills;
• Detail oriented approach;
• Planning & organising skills;
• Presentation skills;
• Customer oriented;
• Problem solving.

Benefits:

•      Competitive financial reward
•      Language allowance
•      Language classes
•      Business trips
•      International mobility
•      Training and development opportunities
•      Wellness programs